Excellent Service

Strive to be a reliable partner beyond customer expectations. Provide customer with one-stop and life-cycle service including products consulting, technical supporting, contracting, delivery, installation and maintenance

Service target

Pursue satisfying experience of customers:100% installation maintenance guarantees one-time correct; zero violation, zero accident, zero defect; zero fault, zero complaint, zero complaint

Safety responsibility

Spread safety culture, provide safe products and achieve the safety target;My responsibilities: passenger safety, employee safety, supplier and equipment property safety, third party and public safety

Quality assurance system

System construction, process control and Total Employee Involvement:Horizontal to side, vertical to the end, headquarters, branch, site / supplier / team; full chain, full process, zero tolerance, installation of maintenance network platform, training, inspection, correction, performance, process, standards, process, operation guidance Invest in system culture, aim at international advanced level, and continuously improve

Service network

  • Service comes first, then sales
  • Establish a full-coverage service network to provide "one-stop" and "face-to-face" services for customers
  • Convenient and thoughtful spare parts supply clears up customer's concerns

Intelligent service

Service platform based on smart elevator, IoT and big data

  • LOONG Elevator provides safe and reliable lifting services to passengers with remote monitoring + smart analysis system and accurate preventive maintenance

Information system and node control

The perfect management process and information system enables effective management and control of the whole project chain and the visible interaction in the whole process


The mobile network platform constantly connects products, construction sites, customers, depots, personnel and the factory online